If you have any questions please contact our support.
We are currently experiencing queue on incoming email on the Exchange 2007 platform at this moment, this is affecting customers on our Exchange 2007 platform (customers accessing mail via web client or local client such as outlook on Active 24 servers may be affected).
There won't be any mail lost during this process.
We apologise for the inconvenience, we are working to identify and resolve the problems immediately. Thank you for your patience.
Update 08.02.2016 - 11:10
Some customers might experience issues logging into their OWA (Webmail), this is a result of the announced migration.
A small amount of customers might not yet see all their data present in their mail queues, this is under investigation. During this process no mails will be lost, local mail settings remain identical.
Use the following link once your account has been migrated: https://webmail.active24.com/
Some customers might have experienced connectivity issues with the new control panel; https://customer.active24.com/ all known issues have now been resolved. If you encounter any complications please let us know.
We must apologise in advance, we have a high demand of requests at the moment. There might be a delay in the process of all these requests.
Thank you for your patience and understanding. We apologise for any inconvenience this may cause.